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Heart of the Family logoHeart of the FamilyCare That Feels Like Home.

Families & Referral Partners

Partnering with families and Support Coordinators

Whether you're a parent, guardian, family member or APD Waiver Support Coordinator, we make getting started simple.

For families & guardians

You know your loved one best. We listen first, respect your input, and keep you informed. We accept Medicaid-funded services and private pay.

For APD Waiver Support Coordinators

Contact us by phone to discuss a referral. We respond promptly, coordinate scheduling, and communicate clearly throughout service. Sensitive client information should be shared through appropriate secure channels — not our website form.

Learn more about our APD & Medicaid Waiver services

How referrals work

What to expect

  1. 1

    Reach out

    Call (863) 274-9783 or send a request online. Families, guardians and Support Coordinators are all welcome to contact us.

  2. 2

    Free consultation

    We schedule a no-cost conversation to learn about the individual, their routines, goals and preferences.

  3. 3

    Personalized care plan

    Together we build a plan that fits — services, schedule and the right caregiver match.

  4. 4

    Care begins

    Support starts, and we stay in touch with families and coordinators to adjust as needs change.

Let's talk about your loved one's care.

Free consultation · Medicaid-funded services and private pay accepted.